"Character cannot be developed in ease and quiet. Only through experience of trial and suffering can the soul be strengthened, ambition inspired, and success achieved."
Helen Keller
HRS Group Inc.
Content Development
2017
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Maticulately reviewed and updated manuals for grammatical and out of date errors – specifically the Basic Certification Training
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Assisted trainers with training sessions
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Composed employee handbooks for clients
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Assisted with compilation and printing of certificates
Paget Denture Clinic
Peterborough, Ontario
Administrative Assistant
2008 – 2014
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Performed financial transactions, including processing payments and calculating estimates
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Composed marketing materials including radio commercials and written documentation
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Composed job descriptions, updated Privacy and Policies Manual
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Front line customer service representative
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Telephone correspondence
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Working directly with clients and providing exceptional care and confidentiality
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Implemented and conducted weekly meetings
Apollo Grill Peterborough, Ontario
Line Cook
2009 – 2010
Mainstreet Landing Buckhorn, Ontario
Line Cook
2008 – 2012
Russell Palin Solicitor
Peterborough, Ontario
Reception Assistant
2006 - 2008
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Delivered confidential documentation to other attorney’s and the court
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Performed general office administration duties such as filing
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Disassembled dated documents
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Prepared and acquired refreshments
